About AVIS

About AVIS

Avis Rent a Car is one of the larger rental car companys in the world with presence in over 53 countries, recognized for the quality of their vehicles and the high standards of customer service.

Since 1984 we are present in Costa Rica, we have various awards received in the Latin America and the Caribbean as a franchise and we offer personalized service.

Avis Costa Rica is a leader in the tourism market in the segment of car rental . It is also a company that is part of Grupo DANISSA, who has over 50 years of presence in the country and also has extensive experience in the automotive industry to have other companies like Nissan , Audi and Saisa.

Avis has a late model fleet with carefully selected and maintained vehicles , with the aim of providing transportation solutions to individuals and businesses in any mode requiring rental , both in the short , medium or long term, holiday schemes with daily, weekly , monthly , mini -renting and leasing , which allow customers to meet virtually every need associated with a car.

Please feel free to contact us to get information about the availability of the car required and to make the reservation straightly with us through this way.

Contact Us

Please feel free to contact us to get information about the availability of the car required and to make the reservation straightly with us through this way .

* The spaces marked with * are required in order to submit your request.

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In AVIS Rent a Car you will find the highest service standard for all the needs that your company's operation requires, providing an elite service and putting at your disposal a high-end and unique fleet in the industry such as our Luxury Cars line, the Audis Q3, Q5 and Q7, as well as the Nissan line of Sedan, SUV 4x2, 4x4 and the Nissan Frontier Pick Up.

We operate our business with the goal of exceeding customer expectations, as stated in our mission statement:

"Create unique experiences that move and establish a bond through innovation, quality and service¨.

Our support and personalized service has made us worthy of recognized international awards year after year.

Our Corporate Rentals program, gives you several benefits that includes among others:

    • Flexibility

      We have different rate programs according to your rental needs: daily, weekly, monthly and even long term.

    • Fixed Rates

      Our rates do not vary throughout the year according to the tourist season.

    • Delivery / Collection

      Our account managers are responsible for coordinating the delivery and collection of the vehicle from your premises at no cost.

    • "Corre a Partir"

      It is a modality by which you take the car from the day prior to the reservation and returns it the following day of the car return.

    • Credit terms

      By enrolling to the Corporate Rentals program, you get a "credit term" for the cancellation of your invoices, obtaining a better administration of your cash flow.

    • Additional Driver without cost

      For each rental, you may have up to 2 additional drivers at no cost.

      For further information contact us by email at This email address is being protected from spambots. You need JavaScript enabled to view it. and one of our account managers will contact you in order to provide the perfect solution to your transportation needs.

Contact us

GROUPSPDW/DAY (US$)LDW/DAY (US$)TPP/DAY (US$)ALI/DAY (US$)WTC/DAY (US$)
C, E, F
$ 17.99
$ 29.99
$ 43.99
$ 15.99
$ 4.99
I, J, L, M, N
$ 24.99
$ 38.99
$ 52.99
$ 18.99
$ 4.99
G, XA
$ 34.99
$ 49.99
$ 67.99
$ 24.99
$ 4.99

When you rent a car from AVIS, you are responsible for returning the vehicle in the same conditions you received it.

PDW (Partial Damage Waiver)

PDW partially releases the renter from financial responsibility in case of collision, damages or if the car is stolen. With this protection the renter is responsible for a deductible up to US$1.000 in case or damages or US$2.000 if the car is stolen. This protection is mandatory and a hold of US$1.000 will be made to your credit card at the time of the rental.

 

LDW (Loss Damage Waiver)

LDW is a protection that releases the renter from any financial responsibility in the event of collision, damages or if the car is stolen. This protection does not protect the customer for damages to the windows, tires and rims. This protection is optional and a hold of US$1000 will be made to your credit card at the time of the rental.

 

TPP (Total Protection Package)

TPP releases the renter completely from financial responsibility in case of collision, damages or if the car is stolen.

With this protection the renter does not pay for deductibles , the guarantee deposit is only $500 USD.

This protection also includes an extended Third party Liability. This is the maximum protection offered by Avis.

 

ALI (Additional Liability)

LDW and PDW include third party liability up to US$200M, however Avis offers a coverage extension up to USS$1.0MM with this protection.

WTC (Windows & Tire Coverage)

This protection is designed to release the renter from any financial responsibility for damages to the car windows (including front and rear windshield), tires and rims.

Credit Card Coverage

Some credit cards entitled their customers to decline the car rental protections and use their coverage. We will be happy to accept your credit card protection; however you must be aware of the following:

  • Prior to your trip you must contact your bank and request written proof of your credit card protection plan, where its validity in Costa Rica is clearly stated. Such letter must be presented at the Avis counter at the time of the rental and we reserve the right of accept or not such protection.
  • When use your credit card protection plan, ALI protection is mandatory due to credit cards programs usually protect the car but do not provide protection to third parties as ALI do it.
  • In case of damages to the Avis car, the total cost of repair will be charged to the credit card and you will be responsible for opening a claim with your bank and request refund from your credit card company.
  • When use your credit card protection, a hold of US$2.000 will be made to your credit card at the time of the rental.

 

LDW + ALI + WTC are optional and may be bought individually or bundle at a reduced price at the time of the rental, please ask our representative about it.

The renter will be responsible for the full cost of damage or theft if the car is driven in violation of the rental agreement terms and conditions (e.g. if the car is abused or driven recklessly or under the influence of alcohol or drugs).

None of the protections described above covers traffic tickets or loss of car plates, which are total responsibility of the renter.

 

Minimum Requirements

  • Minimum rental 24 hours
  • Minimum age 23 years old
  • P.D.W and gas is not included
  • Valid passport and driver’s license

Additional Drivers

Fee: US$ 5 per day per driver

Charge Cards

American Express, Avis charge card, Diners Club, MasterCard, VISA AVIS-honored travel vouchers must be presented in conjunction with a charge card.

Charge Card Hold

Minimum Charge for Card Hold: U.S. $1000 according to vehicle category.

ADDENDUM TO RENTAL AGREEMENT FOR US RESIDENTS

At the time of rental, all USA residents will be required to sign a separate addendum that acknowledges their responsibilities for care of the car and mandates that, should their be any damage issues upon your return to the USA, you will deal with an American based company to handle these issues. This may alleviate the need for international trips or phone calls back to the country of origin.

Drivers License

Valid driver’s license from country of residence is required. International driving license is not required.

One Way Rentals

Cars can be returned to other locations on request. No one way fee applies between Hotel Corobicí Office, Hotel Cariari Office, Airport and Main Office. There is no drop off charge between offices.

One Way Rentals- Outside Country

Not available. Cars are not allowed outside of Costa Rica.

Prepayment

No cash rentals allowed. Travel voucher must equal the total estimated rental charges and must be accompanied by a charge card.

Rule of the Road

Drive on the right.

Surcharges

$ 1.64 per day GOVT VEH CIRC.

Tax

Taxes are a mandatory payment.

Fuel Service Charge

The car will be delivered with full tank of gas. AVIS offers the following refueling options:

Option 1:
At the time of rental
Get the full tank of gas at the same rate of local gas stations (Credit is not given at return of car with remaining gas).It saves you time, saves you from unnecessary risks and there´s no need to look for gas stations to refuel before returning the vehicle.
Option 2:
At the time of return
If the vehicle is returned with less than a full tank, customer will pay a fuel charge as specified on the rental agreement (higher than at local gas stations)
Option 3:
Return with tank full
Return the car with the tank full and there will not be refueling service charge.

 

Cancellation and Refund policy for prepaid reservations:

  • If a customer cancels up to 24 hours prior to pick up date/time, there will be a $50USD fee.
  • If a customer cancels within 24 hours prior to pick up date/time, there will be a $150USD fee.
  • If a customer does not cancel and does not pick up their rental, there will be no refund of their prepaid amount. (No Refunds for No Show)
  • If a customer returns and closes their rental early for less days than originally reserved, the customer will NOT be refunded any unused portion of the prepayment. The rental agreement contract and final receipt to the customer will reflect (NRP) – Non-refundable prepay.
  •  Customers who modify their Pay Now reservation PRIOR to PICKUP and the rate is lower than the original Pay Now rate, the refund will be processed at time of MODIFICATION, not a time of rental RETURN.
  • Customers will receive the difference within 3 to 10 business days of the modification date.